@inproceedings{CraswellHUMWW03, author = {Nick Craswell and David Hawking and Trystan Upstill and Alistair McLean and Ross Wilkinson and Mingfang Wu}, title = {{TREC12 Web and Interactive Tracks at CSIRO}}, booktitle = {Proceedings of {TREC-2003}}, location = {Gaithersburg, MD}, month = {November}, year = {2003}, note = {\url{https://david-hawking.net/pubs/csiro-trec12.pdf}} }